At GI Skin & Spa Kettering, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or book treatments through Fresha.
We may collect:
Personal information – such as your name, contact details, and treatment preferences when you make an enquiry or booking.
Payment details – processed securely through Fresha’s encrypted system; we do not store full card information.
Usage data – including IP address, browser type, and page visits to improve our site and marketing.
We use your data to:
Manage bookings, consultations, and customer accounts.
Provide personalised treatment recommendations.
Communicate updates, promotions, and appointment reminders (only with consent).
Maintain safety, legal compliance, and internal record keeping.
We process data under the following lawful bases:
Contract: to fulfil bookings and provide services.
Consent: when you opt-in to marketing or newsletters.
Legitimate interest: to enhance services and website performance.
Legal obligation: to comply with applicable UK laws and regulations.
Personal data is retained only as long as necessary for service delivery, compliance, or accounting. You may request deletion at any time.
We never sell your data. We may share limited information with trusted third parties (e.g., Fresha, IT support, or payment providers) strictly for operational purposes.
Under UK GDPR, you have the right to:
Access and correct your data.
Request erasure or restriction of processing.
Withdraw consent for marketing.
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been breached.
We employ secure servers, encryption, and restricted access to protect personal data from loss, misuse, or unauthorised access.
Our website may contain links to other sites (including Fresha). We are not responsible for the privacy practices of these third-party websites.
We may revise this Privacy Policy periodically. Any updates will appear on this page with a new effective date.
For questions or to exercise your data rights, please contact:
Email: info@gi-skinandspa.co.uk
Address: Green Ivy Skin & Spa, Elworthy Close, Kettering, UK
