Explore just some of our most frequently asked questions below and do not hesitate to get in touch with our expert team, if there are any further queries you have regarding our treatments, practice, or certifications.
We’re based in Kettering, offering professional skin, laser, and spa treatments within a calm, welcoming environment designed for comfort and care.
You can book quickly and securely through our Fresha booking link, available on our website and social media pages.
We work by appointment only to ensure each client receives dedicated time and personal attention.
Fresha is our trusted online booking platform where you can view availability, choose treatments, and manage appointments easily.
Yes, every member of our team holds full professional certification, insurance, and continuous training in all treatments offered.
Absolutely. We operate under all required health, hygiene, and industry regulations, ensuring the highest standard of safety and professionalism.
Yes. Every treatment includes a personalised consultation to assess your skin type, goals, and medical background before proceeding.
Yes. You can reschedule or cancel through Fresha, following our 24-hour notice policy to avoid late cancellation charges.
Preparation depends on your chosen treatment. You’ll receive clear instructions when booking via Fresha or during consultation.
Yes, digital and physical gift vouchers are available — perfect for birthdays, celebrations, or simply treating someone special.
We use professional-grade skincare brands, including Pevonia and Zemits, known for quality, results, and skin compatibility.
All equipment is sterilised after every session, and treatment areas follow strict cleaning and PPE protocols for client protection.
Yes, we provide tailored treatment packages and seasonal promotions through Fresha to help clients save on regular care.
You can reach us via phone, email, or the contact form on our website. Our friendly team is always happy to help.
We combine medical expertise, luxury spa care, and proven results. Our personalised approach ensures every client feels confident, cared for, and completely at ease.
Yes. All our treatments are suitable for men and women, and we tailor each service to individual skin types and concerns.
Many of the brands we use, such as Pevonia and Natural Spa Factory, are cruelty-free and formulated with natural, ethically sourced ingredients.
Please let us know as soon as possible. We’ll do our best to accommodate you, though sessions may need to be shortened to stay on schedule.
Yes, we offer a selection of professional skincare products recommended by your therapist to help maintain your results at home.
It depends on your goals and treatment type. During consultation, our therapists will create a tailored plan and recommend an ideal schedule for maintenance and results.
Book your free consultation today with our expert team in Kettering and discover how personalised treatments can improve your skin, beauty, and overall wellness.
Call our friendly Kettering clinic today and book your personalised treatment.
Email our expert team for advice, support, or any guidance needed.
Message us anytime to ask questions, book appointments, or learn more.
Have a look at our latest blogs, tips and press news below and keep an eye out for some exciting news, offers and discounts coming up this Christmas!
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